Below are some frequently asked questions. If you do not see the information you need here, please email us.
Do you offer a warranty on leather leashes?
A great quality leather leash will last you a lifetime, and that is our warranty, no questions asked. The only thing not covered is chewing! We ask that you send in your item for repair/replacement and will cover shipping back to you!
Do you offer Wholesale/Bulk pricing?
YES! Please contact us via email to set up a wholesale account. We would love to supply your training business, kennel, doggy daycare, or boarding facility!
Do you take custom orders/work?
YES! A number of our products started as custom projects for trainers looking for a specific tool. As with our entire product line, wholesale/bulk pricing is also available.
Can I get my leather leash wet?
Absolutely, but after a few trips to the beach or out training at the local pond, it is a good idea to use some conditioner to keep your leather in top shape. Also, any time our hardware is exposed to salt water, we're sure to rinse it off and apply some silicone based lubricant to keep it in great working condition; we like 3-In-One Silicone.
How do I take care of my leash?
Leather: a wipe down with a damp cloth and then some conditioner 2-3 times a year or as needed. We like Blackrock Leather 'N' Rich.
Hardware: Any metal polish will take care of any tarnish or patina, followed by a lubricant like 3-In-One Silicone.